Privacy Policy

1. Information We Collect

Personal Information

• Student Name
• Parent/Guardian Name
• School Name
• Class/Standard
• Mobile Number
• Email Address
• Address and City
• Date of Birth
• Login Credentials

Examination & Academic Information

• Examination registrations
• Test responses and scores
• Rankings and results
• Certificates and achievements

Technical Information

• IP Address
• Browser type
• Device information
• Login activity
• Cookies and usage analytics

Payment Information

For paid examinations or services, payment-related details may be collected through secure third-party payment gateways. Edupro Systems does not store full debit/credit card information on its servers.

2. How We Use Information

• User registration and account management
• Conducting online/offline examinations
• Generating results, rankings, and certificates
• Providing mock tests and study services
• Communication regarding examinations and updates
• Customer support
• Improving website functionality and user experience
• Fraud prevention and security monitoring
• Marketing and promotional communication related to educational services

3. Communication & Promotional Calls/Emails

By registering on the platform, users consent to receive:

• Examination updates
• Registration confirmations
• Result notifications
• Important announcements
• Promotional emails, SMS, WhatsApp messages, or calls related to educational products and services

Users also acknowledge and agree that authorized third-party partners, associates, service providers, or affiliates associated with Edupro Systems may contact them through phone calls, emails, SMS, or messaging platforms regarding relevant educational programs, competitions, learning services, workshops, training programs, or related offerings.

4. Sharing of Information

Edupro Systems may share user information with:

• Examination coordinators
• Schools and educational institutions
• Technology service providers
• Payment gateway providers
• Third-party partners and affiliates for related educational service offerings
• Government or legal authorities when required by law

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, remember user preferences, analyze visitor activity, and enhance user experience.

6. Data Security

Edupro Systems implements reasonable technical and organizational measures to protect user information from unauthorized access, misuse, alteration, or disclosure. However, no online system can guarantee complete security.

7. Retention of Information

We may retain user information, examination records, certificates, and related data for academic records, legal compliance, operational purposes, and service improvement.

8. Children's Privacy

Since our services are intended for school students and children, registration and participation may occur through parents, guardians, schools, or authorized representatives.

9. Third-Party Links & Services

The website may contain links to third-party websites or services. Edupro Systems is not responsible for the privacy practices or content of such external platforms.

10. Changes to Privacy Policy

Edupro Systems reserves the right to update or modify this Privacy Policy at any time without prior notice.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Kolkata, West Bengal.

12. Contact Information